Find answers to common questions about our products, shipping, and services.
We offer both **genuine (OEM)** and **high-quality premium compatible** toner cartridges and inks. Each product page is clearly labeled so you know exactly which type you are purchasing. Our compatible toners are manufactured to match original specifications and provide outstanding print quality at a fraction of the cost.
We support a flexible return and exchange policy within **7 days** of delivery. The item must be unused, in its original undamaged packaging, and accompanied by the purchase receipt. For detailed conditions, please refer to our Return Policy.
We deliver islandwide across Sri Lanka. Typically, deliveries within Colombo take **1 to 2 business days**, while outstation deliveries take **2 to 4 business days**. Delivery charges depend on your location and total parcel weight. You can see the full details on our Shipping Policy.
Yes! We offer **Cash on Delivery (COD)** for most locations across Sri Lanka. You can select this option at the checkout page, and pay our delivery agent in cash when your package is handed over.
Absolutely! We provide custom bulk pricing and monthly supply contracts for companies, banks, and educational institutes. You can submit your requirements on our Corporate Orders page, and our corporate sales agent will get back to you with a quotation.