Privacy Policy

Effective Date: 01st of January 2025

At Toners.lk, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our e-commerce website, www.toners.lk.

1. Information We Collect

We may collect the following types of information:

  • 1.1 Personal Information:
    • Name
    • Email Address
    • Phone Number
    • Billing and Shipping Address
  • 1.2 Payment Information:
    • Credit/Debit Card details (processed securely by third-party payment gateways).
  • 1.3 Technical Information:
    • IP Address
    • Browser Type
    • Device Information
    • Cookies and other tracking technologies
  • 1.4 Purchase Information:
    • Products purchased
    • Order history

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To process and fulfill your orders.
  • To provide customer support and respond to inquiries.
  • To improve our website’s functionality and user experience.
  • To send promotional offers and newsletters (only if you opt-in).
  • To comply with legal and regulatory requirements.

3. Cookies and Tracking Technologies

We use cookies to:

  • Enhance website functionality.
  • Analyze website traffic and user behavior.
  • Provide personalized product recommendations.

You can disable cookies through your browser settings; however, this may impact the functionality of our website.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:

  • Payment Processors: To securely process transactions.
  • Delivery Partners: To fulfill and deliver your orders.
  • Service Providers: For analytics, website optimization, or other business purposes.

5. Data Security

We implement industry-standard measures to protect your personal data from unauthorized access, loss, or misuse. All transactions on our website are encrypted using SSL technology.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites and encourage you to review their privacy policies.

7. Your Rights

You have the right to:

  • Access, update, or delete your personal information.
  • Opt-out of receiving promotional communications.
  • Request details on how your data is processed.

To exercise these rights, please contact us using the details below.

8. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated "Effective Date."

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us: