Terms and Conditions

Effective Date: 1st of January 2025

Welcome to Toners.lk. These Terms and Conditions ("Terms") govern your use of our website and services. By accessing or using our website, you agree to comply with and be bound by these Terms. Please read them carefully.

1. General

  • 1.1 Agreement: By using our website, you agree to these Terms and our Privacy Policy.
  • 1.2 Eligibility: You must be at least 18 years old to make purchases on our website. Minors may use the website only under the supervision of a parent or legal guardian.
  • 1.3 Amendments: Toners.lk reserves the right to update or modify these Terms at any time. Continued use of the website constitutes your acceptance of the revised Terms.

2. Products and Services

  • 2.1 Product Descriptions: We strive to ensure accurate product descriptions. However, we do not guarantee that product details are error-free or complete.
  • 2.2 Availability: All products are subject to availability. We reserve the right to limit quantities or discontinue products without prior notice.
  • 2.3 Pricing: Prices are listed in Sri Lankan Rupees (LKR) and include applicable taxes unless stated otherwise. We reserve the right to change prices at any time.

3. Orders

  • 3.1 Order Acceptance: Placing an order does not guarantee acceptance. We reserve the right to cancel or refuse any order for reasons including, but not limited to, product unavailability or payment issues.
  • 3.2 Order Cancellation: Customers may cancel orders before shipment. Contact us promptly if you wish to cancel your order.

4. Shipping and Delivery

  • 4.1 Shipping Policy: Details of our shipping process are available on the Shipping Details page.
  • 4.2 Delivery Timeframes: Estimated delivery times are provided but not guaranteed.
  • 4.3 Risk of Loss: Risk of loss transfers to the customer upon delivery to the designated address.

5. Returns and Refunds

  • 5.1 Return Policy: Please refer to our Return Policy page for detailed information on returns and refunds.
  • 5.2 Refund Process: Approved refunds will be processed to the original payment method within the stated timeframe.

6. User Responsibilities

  • 6.1 Account Security: Users are responsible for maintaining the confidentiality of their account information and password.
  • 6.2 Prohibited Activities: You agree not to:
    • Use the website for unlawful purposes.
    • Interfere with or disrupt the website’s functionality.
    • Submit false or misleading information.

7. Intellectual Property

All content on Toners.lk, including text, images, logos, and designs, is the property of Toners.lk or its licensors. Unauthorized use of this content is strictly prohibited.

8. Limitation of Liability

  • Indirect, incidental, or consequential damages arising from the use of our website.
  • Delays, interruptions, or errors in website functionality.

9. Governing Law

These Terms are governed by the laws of Sri Lanka. Any disputes will be resolved in the courts of Sri Lanka.

10. Contact Us

If you have any questions about these Terms, please contact us:

Thank you for choosing Toners.lk!